Refund Policy
Last updated: August 11, 2026
Last reviewed .
We prefer a simple, human approach. If a purchase was accidental, the wrong plan was selected, access was not delivered or the service did not work as expected, tell us what happened and we will look for a fair solution.
No automatic renewal
Paid terms end on their stated date and are not charged again automatically. You do not need to cancel anything, and you decide whether to renew.
Refund requests
You may contact us about a refund at any time. We do not use a rigid time window or an automatic “no refunds” rule. We consider delivery, usage, technical problems and the reason for the request, then respond with the fairest practical outcome.
How we can help
Depending on the situation, the solution may be a full or partial refund, a plan change, restored access or extra access time. Asking for help or requesting a refund does not by itself suspend your account.
How to request a refund
Message our support team or email mklantry@gmail.com with the order reference and a short explanation. We aim to respond within 3 business days. Contacting us first is usually the fastest route, but it does not take away any right you have through your payment provider or local law.
Contact us
Questions about refunds? Email mklantry@gmail.com.